How long does it take to activate my account?

Most products are activated immediately after we receive confirmation of payment.

If your order included a domain registration, it may take up to 24 hours for the domain to propagate, although this process generally only takes a couple hours.

Some products may require additional time to setup and configure, but the vast majority of orders are activated immediately upon payment.

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How do I update my contact information?

Login to cPanel. Locate and click on the Update Contact Info" icon in the "Preferences"...

How do I reset or recover my password to client area?

Client area passwords can be recovered by using the "Recover Password" link found at the bottom...

How do I update my billing information?

Login to the client area. Locate the link labeled "Update your details". Under the "My...

Why has my account been suspended?

If you are recieving an "Account Suspended" page when trying to access your site, it could be...

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